Learn to master the 7 biggest communication challenges. Clear communication in projects can be challenging and if not done well can have a negative influence on your work and the project. Do you recognise these examples?
Most people will recognise one or more of the challenges mentioned above. In this training you learn how to successfully handle the 7 biggest communication challenges and thereby improve your professional impact and leadership.
€ 1.795,00 excl. VAT
3 consecutive days + 1 evening
14-05-2018 | 09:00 - 17:00
15-05-2018 | 09:00 - 21:30
16-05-2018 | 09:00 - 17:00
After the training you are able to recognise the typical communication challenges and master the skills to successfully deal with them.
Technology professionals, who work in the field of innovation and technology.
You will learn the following skills:
To cover the biggest challenges in communication, the course is split into 2 modules.
The focus of the first module is: Becoming effective in influencing others and achieving results, in one-on-ones and in group meetings.
The focus of the second module is: Managing others, by delegating and coaching effectively and showing technical leadership.
The full course (part I & II) covers the 7 challenges and gives you a sound skillset to deal with most of the challenges you encounter in communication.
Designed for technology professionals
This training package is designed for technology professionals working in the environment of complex system development. It is highly practical and theoretically sound. Because we work with your personal cases you can apply what you have learned the next day.
Personal action plan
Part of the training plan is a personal action plan that helps you to apply what you have learnt.
Feedback from colleagues
Prior to the training you will carry out a mini 360 degrees enquiry asking colleagues what it is they perceive as your strong and weak points in your communication skills. In the training, we use this enquiry as a basis from which to start learning.
Day 1 9:00 - 17:00 including lunch
Day 2 9:00 - 21:00 including lunch and dinner
Day 3 9:00 - 17:00 including lunch
Action learning, lectures, exercises, discussions, role-plays. Evening session with a senior, guest speaker (day 1).
A SSF/HTI certificate upon completing homework and final assignment.
'During this training I received practical tips and tricks to improve my communication with clients and colleagues. I realise now why communication with a customer was difficult in a previous project. Currently I have the tools to recognise this and handle these situations better.'
'During practical exercises I experienced the strength of applying the theory. With this course anyone can improve their efficiency.'
'I thought I was communicating correctly, now I realise that I talked mainly without the desired effect. Through this course, I came to understand that I can improve this with a number of tools and that these tools help me in accomplishing the effect I desire. During the three training days you get plenty of opportunities to practice and apply the tools with your fellow students. Different characteristics of the other students - with whom you immediately implement the tools you learn - enhance this. All in all, my insight in communication grew.'
'This has been a very valuable course in which we learned fundamental communication techniques and learned to apply these. The techniques allow you (especially as a manager) to avoid or cope with the most important communication problems. I learned a lot during this training.'
Fundamental course, very hands on, for all technology professionals who want and need to have impact in innovation. Read more →
How do you effectively structure a project and guide its stakeholders in the absence of direct authority? How do you transform resistance into buy-in? Read more →