Soft skills & leadership

Settels Savenije & Friedrich

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Communication & leadership skills are an absolute essential need for engineers who work in multi-disciplinary complex projects. Just being right won’t make you a successful engineer only. There is a need to cooperate, lead, challenge, coach and influence to get things done.

Do you recognize one or more of the following examples?

  • Do people mention that you are being too critical, too black and white in sending the message? Or is your point not always coming across clearly?
  • Is getting full commitment for your proposal difficult?
  • Are you sometimes getting into discussions not leading to a result?

Having the insight and the essential communication skills, it will help you in your career and will make it easier to deal with the dilemmas of day to day work.



  • The 'Effective communication skills for engineers' training can be organized as in-company training as well.
  • If on-site training is not feasible, we can discuss providing a live, interactive online (virtual) or hybrid training.



After the training you can recognize the typical communication challenges early on and can successfully deal with them. You will be able to:

  • Bringing your message in a clear and convincing way;
  • Listen in an active manner so unclarity is prevented;
  • Use your body language to support your message;
  • Convince stakeholders of your message;
  • Transform resistance into buy-inn;
  • Prevent and handle conflict in a constructive way.

Intended for

Engineers who work in the field of innovation and (high) tech and cooperate in (multi disciplinary) teams.

Course schedule
09:00 - 17:00
09:00 - 21:00
09:00 - 17:00
Location Eindhoven
Duration 3 consecutive days + 1 evening
Course leader Jaco Friedrich MSc
(Average score of last 3 editions)
Price per participant € 2,025 excl. VAT *
Keep me posted

Day 1
Bringing your message, listening skills & use of non-verbal communication
9:00 - 17:00 including lunch


Day 2
Convincing others and transform resistance into buy-inn
9:00 - 21:00 including lunch and dinner


Day 3
Understanding the (psycho) logic of others' behavior
9:00 - 17:00 including lunch


Designed for engineers
This training package is designed for engineers working in the environment of complex system development. It is highly practical and theoretically sound. You will be working with your personal cases so you can apply what you have learned the next day.

Personal action plan
In the training you will practice and master the skills. As it is not a habit yet (that takes practice) you therefore make, as part of the training plan, a personal action plan that helps you to apply what you have learnt.

Feedback from colleagues
Prior to the training you will carry out a mini 360 degrees enquiry asking colleagues what it is they perceive as your strong and weak points in your communication skills. In the training, we use this enquiry as a basis from which to start learning.


Action learning, lectures, exercises, discussions, role-plays. Evening session with trainer Alejandra Nettel.


Participants will receive a High Tech Institute course certificate for attending this training.

Remarks from participants

"Claus delivered a great course with good levels of interaction. His background in psychology pays dividends for further insight & understanding."

Callum MacArthur – Boskalis Subsea Cables & Flexibles

"Was great. A lot of practical exercises and useful information. Training met my expectations; will advise to my colleagues for sure."

 Irina Beliaeva – Sioux Embedded Systems B.V.

"During this training I received practical tips and tricks to improve my communication with clients and colleagues. I realise now why communication with a customer was difficult in a previous project. Currently I have the tools to recognise this and handle these situations better."

M. Mors - Settels Savenije van Amelsvoort

"During practical exercises I experienced the strength of applying the theory. With this course anyone can improve their efficiency."

R. Wielinga - Assembléon

"I thought I was communicating correctly, now I realise that I talked mainly without the desired effect. Through this course, I came to understand that I can improve this with a number of tools and that these tools help me in accomplishing the effect I desire. During the three training days you get plenty of opportunities to practice and apply the tools with your fellow students. Different characteristics of the other students - with whom you immediately implement the tools you learn - enhance this. All in all, my insight in communication grew."

W. from Eindhoven

* Prices are subject to change. Price correction will be applied at the end of the year.